Muse Pilot Terms of Service

Article 1 (Purpose and Definitions)

1. These Terms are intended to define the terms and conditions of use, procedures, and other necessary matters for the Service provided by the Company.
2. The Service includes AI-assisted channel planning, image and music generation, project assembly, content management, and related features. The Company may define available features and usage limits by plan on the Service.
3. "User Content" means lyrics, prompts, music, audio, images, and other material submitted, uploaded, or linked by a User. "Direct Output" means music generated within the Service using technology contracted by the Company and delivered to the User's account. "External Account Output" means output generated or imported through the User's own account with a third-party service.

Article 2 (Publication, Amendment, and Transaction-Specific Terms)

1. Matters not addressed in these Terms are governed by applicable consumer, contract, copyright, and privacy law, the terms of external platforms directly linked by the User, and generally accepted commercial practice.
2. The Company may set transaction-specific terms through plan descriptions, order and payment screens, feature-specific rights notices, and announcements. More specific terms displayed for a transaction control that transaction, but do not limit mandatory statutory rights or grant rights the Company did not obtain.
3. The Company will generally announce amendments at least 7 days before they take effect, and amendments that materially or adversely affect Users will generally be announced at least 30 days in advance. A User who does not agree may terminate the agreement before the effective date. If an urgent legal or provider-policy change makes advance notice impracticable, the Company will provide notice as promptly as reasonably possible.

Article 3 (Service Content and Changes)

1. The Company provides AI-assisted tools for planning YouTube channel concepts, generating album art and music, and managing content.
2. The Company may combine its own and third-party technologies, models, and infrastructure and may change them for quality, security, or business reasons. The Company does not guarantee continued use or disclosure of a particular technology provider or model. If a change materially affects User rights, personal-data processing, or a material term of a paid Service, the Company will provide notice as required by law and these Terms.
3. The Company may change, limit, or temporarily suspend all or part of the Service for maintenance, security response, external-platform policy changes, technical failures, or force majeure. When reasonably foreseeable, the Company will provide advance notice of the reason and expected period; in urgent cases, notice may follow without undue delay.
4. Users may use Service output for creative or commercial activities only within the scope of Article 7, the plan and transaction terms in effect at generation, the terms of any external service linked directly by the User, AI-disclosure requirements, and third-party rights.
5. Generation requests may be subject to concurrency, queue, request-frequency, and rate limits displayed in the generation flow. Completed tracks remain available in the account for the retention period displayed when generation is requested and may be deleted or become unavailable for playback or download after that period expires. Users should download and retain needed files within that period. Expiration of account storage does not terminate Article 7 rights in Direct Output lawfully downloaded before expiration.

Article 4 (Eligibility and Minors)

1. The Service may be used only by Users aged 19 or older. The Company may request age verification to the extent necessary before registration or use of a paid Service. If the Company determines that a User is under 19, it may reject registration or restrict or close the account and handle related information in accordance with applicable law and the Privacy Policy.
2. Minors may not register for or purchase a paid Service. If a minor misrepresents their age to register for or use a paid Service, cancellation, refunds, and treatment of digital content already supplied are governed by applicable law.

Article 5 (Membership Registration and Account Management)

1. A User must apply with accurate information through the process designated by the Company. The agreement is formed when the Company accepts the application or permits use of the Service. The Company may reject an application involving unlawful conduct, false information, technical limitations, or a reasonable security risk.
2. Users must safeguard their accounts and authentication information and may not transfer, lend, sell, or share them. A User must notify the Company promptly upon learning of theft or unauthorized use.
3. Depending on the nature and severity of a violation, the Company may issue a warning, restrict a feature, suspend an account, or terminate the agreement. The Company will generally provide the reason and an opportunity to appeal in advance, but may act first and notify promptly afterward when necessary to stop unlawful conduct, address a security threat, or prevent further harm.

Article 6 (Service Use Restrictions and Prohibited Activities)

Users must not engage in the following activities, and service use may be restricted for violations:

1. Identity theft and payment fraud
2. Infringing the Company's or a third party's copyright, trademark, publicity, privacy, or other legal rights
3. Overloading the Service; bypassing security measures; probing or exploiting vulnerabilities; or using automation to access the Service beyond permitted limits
4. Creating or distributing content involving sexual exploitation of minors, extremist promotion, instructions for violent wrongdoing, hate or harassment, promotion of self-harm, or unlawful, obscene, violent, discriminatory, fraudulent, defamatory, or otherwise seriously harmful content
5. Violating an external platform's policies or removing, falsifying, or evading AI-generation labels, attribution, or rights information required by law or platform policy
6. Using another person's lyrics, melody, recording, sample, trademark, name, likeness, or voice without authorization; impersonating a public figure or another person's identity or voice; or falsely implying that a real artist or person participated in or endorsed the content
7. Submitting personal data, sensitive information, confidential information, or material containing another person's voice or biometric characteristics without all necessary rights and consents
8. Without the Company's written permission, reverse engineering or copying the Service; using the Service or its output to train or improve a competing model; reselling a music-generation API, accounts, or credits; or circumventing usage limits
9. The Company may apply automated or human safety review to prompts, lyrics, tags, and other generation inputs and may reject or block a request, or restrict related features, when it reasonably suspects a violation of this Article. To the extent not restricted by law or security needs, the Company will provide the reason for a block, and Users may appeal through customer support. Passing a safety review does not by itself guarantee that output is lawful or non-infringing.

Article 7 (Intellectual Property, AI-Generated Music, and User Content)

1. Intellectual property rights to the Service itself provided by the Company belong to the Company.
2. Users retain the rights they hold in User Content. Users grant the Company and its contracted processors a non-exclusive, worldwide, royalty-free license to store, reproduce, transmit, format, and process User Content solely as necessary to provide the requested Service, maintain security, support Users, handle disputes, and comply with law, and only for the period reasonably required for those purposes.
3. Rights in AI-generated music depend on the generation path. Different terms apply to Direct Output generated within the Service, External Account Output generated or imported through a User's external-service account, and music uploaded by the User or obtained from a third party.
4. When Direct Output generated while the User is on a paid plan other than Free is successfully delivered to the User's account, the Company grants the User, to the extent the Company lawfully obtained and may permit the continuing exercise of such rights, a worldwide, royalty-free, non-exclusive commercial-use license without a fixed term. Ordinary termination of a subscription does not end this license if the applicable generation charge or credits were properly processed and have not been refunded, reversed, or charged back and the User complies with these Terms. If payment for the applicable track is refunded, reversed, or charged back, or if fraud, payment abuse, infringement, or a material breach of the permitted scope under this Article is confirmed, the Company may suspend or terminate future exercise of the license after notifying the User of the reason and providing a reasonable opportunity to cure. The Company may suspend first when urgently necessary to prevent further harm and will notify the User without undue delay. Unless applicable law requires otherwise, termination does not invalidate permitted uses lawfully completed under these Terms before the termination took effect.
5. The commercial-use license under Paragraph 4 includes downloading and reproducing Direct Output; trimming, editing, arranging, remixing, mixing, and mastering it; synchronizing it with video, advertising, broadcasts, podcasts, games, and similar media; public performance; monetization on online platforms; and releasing, distributing, or selling it as a track or album under the User's artist name.
6. A User may release or sell Direct Output covered by the commercial-use license in Paragraph 4 as a track or album, or distribute, sell, or non-exclusively license it through distributors, streaming platforms, stock-music marketplaces, background-music libraries, advertisers, broadcasters, production agencies, or contractors. A User may grant a purchaser or licensee a non-exclusive right to incorporate, synchronize, and use the track in one or more video, advertising, broadcast, podcast, game, application, or other content projects.
7. Paragraph 6 permits the User to offer the track as the seller or licensor of stock music or background music. A purchaser or licensee, however, may not resell, redistribute, or relicense the original or substantially identical audio as a standalone file, stock-music or background-music-library item, sample or loop pack, template, or reusable asset, or grant another person further redistribution rights. A User may not bundle substantially unmodified Direct Output as a sample pack, loop pack, or template, and neither the User nor a downstream licensee may provide or use the track as a music-generation service or API, competing-AI input, or AI-training dataset. No person may grant exclusive ownership or a non-infringement warranty beyond the rights granted by the Company.
8. External Account Output is governed by the plan, terms, and agreement between the User and the applicable external service in effect when the output was generated. The Company is not a party to that agreement. A MusePilot subscription or payment does not add rights the external service did not grant or retroactively expand rights in earlier output.
9. Music uploaded by the User or imported from another provider carries only the rights the User already owns or has lawfully obtained. Uploading, storing, mastering, or attaching music to a project does not cause the Company to grant new copyright, publishing, performance, master-recording, commercial-use, or third-party licensing rights.
10. AI-generated music may be identical or similar to output generated for others and is not guaranteed to be exclusive. The Company does not warrant that copyright subsists, registration is available, protection exists in a particular jurisdiction, or third-party rights are not infringed. Rights in human-authored lyrics, arrangements, performances, or other creative contributions are determined separately under applicable law.
11. The Company does not grant ownership, exclusivity, or sublicensing rights beyond the plan and transaction terms in effect at generation and the rights the Company actually obtained. A later plan change does not automatically expand rights in earlier output. If a transaction screen or separate written agreement grants more specific or more favorable rights, that agreement governs the applicable track. A later amendment to these Terms does not retroactively reduce a license lawfully granted for output generated before that amendment under the plan and transaction terms then in effect. This sentence does not limit the refund, reversal, chargeback, suspension, or termination grounds described in Paragraph 4.
12. External processors selected by the Company may process User Content as necessary to provide the Service. When required by law, the Company will disclose or notify Users of the processor's identity, transfer country, purpose, and retention period in the Privacy Policy or a separate notice. Users must not submit content for which they lack rights or unnecessary personal or confidential information. Without separate consent, the Company will not use a User's music as independent advertising material or provide it for general model training not permitted by the Company's applicable contracts.
13. Users represent and warrant that they have lawfully obtained all copyrights, neighboring rights, trademark rights, publicity rights, personal-data, voice, and likeness consents, and other rights and permissions necessary to submit, upload, or link User Content and to permit the Company and its contracted external processors to process it to provide the requested features. Users must provide reasonable supporting evidence upon the Company's request.
14. If the Company receives a third-party infringement notice, a legal or platform request, or reasonably suspects infringement, it may, to the extent necessary to prevent disputes or further harm, temporarily suspend generation, downloading, publication, or sharing of the relevant User Content and output, preserve or remove it, or restrict account access. Unless restricted by law or security needs, the Company will notify the User of the reason and appeal method and may restore access after reasonably reviewing evidence of lawful rights.
15. When an infringement notice or dispute arises, Users must promptly provide ownership evidence and factual information reasonably requested by the Company, an external processor, or a competent authority and cooperate with the response. The Company may preserve evidence necessary for dispute handling, security, and legal compliance, including generation time, identifiers for inputs and output, transaction records, and provider-task records, in accordance with the Privacy Policy and applicable law.
16. Direct Output generated while the User is on the Free plan is licensed only for personal, non-commercial use. It may not be used in content that earns paid, advertising, sponsorship, sales, or subscription revenue; to promote a channel, product, service, or business; in work produced or delivered for a client or other third party; in a commercial broadcast, game, application, or other commercial project; to release, distribute, sell, or relicense a track or album; or for any other direct or indirect profit-making purpose. Upgrading to a paid plan after generation does not retroactively expand rights in that output to include commercial use. Commercial use requires output newly generated while the User is on a paid plan.

Article 8 (Allocation and Limitation of Liability)

1. The Company does not guarantee the accuracy, completeness, uniqueness, copyright eligibility, non-infringement, or legality of AI-generated output. Due to the nature of AI models, unexpected content or content similar to other output may be generated.
2. Before distribution, Users must conduct a final review of rights, factual accuracy, platform policies, and AI-disclosure requirements. The Company does not exclude liability for damage caused by its willful misconduct or gross negligence or liability that cannot be limited by law.
3. Except where liability is imposed by law, the Company is not responsible for delay or interruption caused by events outside its reasonable control, including natural disasters, network outages, or failure of an external platform or technical infrastructure.
4. To the extent permitted by law, the Company is not liable for indirect or special damage or loss of revenue or opportunity that was not ordinarily foreseeable because the Company did not know the User's special circumstances. This Article does not limit mandatory consumer rights or liability arising from the Company's willful misconduct or gross negligence.
5. If a third-party claim arises from User Content, generation instructions, use or distribution of output, or a breach of these Terms due to the User's willful misconduct or negligence, the User is responsible, to the extent attributable to the User, for (i) the Company's direct loss established by a final court judgment or a settlement agreed with the User and (ii) defense costs reasonably incurred after prior notice to and consultation with the User. If urgent action makes prior consultation impracticable, the Company will notify the User without undue delay and may seek only necessary and reasonable defense costs. The Company will provide the User a reasonable opportunity to participate in the defense. This responsibility does not apply to issues arising independently from the training data or model of an external processor selected by the Company or to damage caused by the Company's willful misconduct or gross negligence.
6. To the extent permitted by applicable law, the Company's aggregate liability for direct damage caused by its ordinary negligence is limited to the greater of (i) the total Service fees the User actually paid to the Company during the twelve months immediately preceding the event giving rise to the damage and (ii) KRW 100,000. This limit does not apply to the Company's willful misconduct or gross negligence, death or personal injury, or liability that cannot be limited under mandatory consumer-protection, privacy, or other applicable law. If applicable law requires a higher level of liability, that rule controls.

Article 9 (Service Subscription and Payment)

1. The Service may be offered by subscription, per-use payment, or credits. Before payment, the Company will display the price, billing cycle, included features, credit use and validity terms, automatic-renewal status, and any lawful restriction on the right of withdrawal.
2. An automatically renewing subscription is charged on the selected cycle until cancelled. A User may cancel renewal at any time before the next billing date and, unless otherwise disclosed, may continue using the Service through the end of the paid period. Price changes will be announced in advance and generally apply from the next renewal cycle.

Article 10 (Withdrawal, Cancellation, and Refunds)

1. Users may exercise a statutory right of withdrawal within the period and by the method provided by applicable law. Even after digital-content supply begins, the right is not restricted if the Company failed to provide any notice, confirmation, trial access, or other measure required by law.
2. As a rule, refunds are not available once seven days have elapsed from the payment date. Even within seven days, withdrawal or refund may be restricted, to the extent permitted by law, only for the portion for which a User expressly requests generation and credits are consumed or delivery of output begins. If applicable law prescribes a different start date, period, or exception, that rule controls. A User who cancels a subscription may continue using the Service through the end of the paid billing period, and mid-term cancellation, unused amounts, and promotional benefits are settled under the transaction terms and applicable law.
3. If, due to a cause attributable to the Company, a paid generation request is not completed and no output is delivered, or the delivered file is technically impossible to download or play, the Company will first re-perform the same request or restore the credits consumed for that request. If that remedy is not reasonably possible or the same cause results in repeated failure, the Company will extend the Service period or refund the amount attributable to the failed portion. A difference in taste or expectations or a subjective quality assessment is not a refund basis, but this sentence does not limit statutory rights where the Service materially differs from its description, advertising, or transaction-specific terms. Refund requests and questions may be submitted through the customer-support contact.

Article 11 (Dispute Resolution and Jurisdiction)

1. If a dispute arises, the Company and User will first attempt to resolve it through the customer-support process. A User may seek mediation from a consumer-dispute resolution body available under applicable law.
2. These Terms are governed by the laws of the Republic of Korea. If litigation is necessary, jurisdiction is determined under the Civil Procedure Act and other applicable law. These Terms do not limit mandatory consumer rights.