Muse Pilot Terms of Service

Article 1 (Purpose and Definitions)

1. These Terms are intended to define the terms and conditions of use, procedures, and other necessary matters for the Service provided by the Company.
2. The Service primarily aims to support users in planning YouTube channels, creating cover images, and automating uploads using AI technology.
3. Definitions of terms used in these Terms follow relevant laws and general commercial practices. Matters not specified herein shall follow separate policies or guidelines (announcements, FAQs, etc.) established by the Company.

Article 2 (Supplementary Rules and Individual Policies)

1. Matters not specified in these Terms shall be governed by relevant laws and general commercial practices, including the Act on Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Copyright Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, and YouTube Terms of Service.
2. The Company provides software, AI models, and other technical elements necessary for using the Service. Detailed matters necessary for operating the Service may be established through separate policies (FAQs, announcements, etc.), which shall form part of these Terms. In case of conflict between these Terms and individual policies, individual policies shall prevail.

Article 3 (Service Content and Changes)

1. The Company provides services that support users in planning YouTube channel concepts, creating album art, and managing content using AI technology.
2. Users may utilize the outputs generated through the Service for various creative activities such as YouTube channel operation and content creation. However, such use must not infringe on the rights of third parties.
3. The Company makes every effort to provide stable services to users. However, due to technical limitations, maintenance, or policy changes of external platforms (YouTube, Suno AI, etc.), all or part of the Service may be changed or temporarily suspended.
4. The Company endeavors to provide advance notice of service changes or suspensions. However, in urgent cases, notice may be given afterward, and the Company shall not be liable for damages arising therefrom unless caused by willful misconduct or gross negligence.

Article 4 (Eligibility and Minors)

1. The Service is intended for adult users aged 19 and above. However, users under a certain age may be permitted to use the Service according to Company policy, in which case procedures required by relevant laws, such as obtaining consent from legal guardians, must be followed.
2. If a minor makes a paid purchase without the consent of a legal guardian, the Company may process refund requests or take other necessary measures in accordance with relevant laws.

Article 5 (Membership Registration and Account Management)

1. Users may apply for membership registration according to the procedures established by the Company (such as Google login), and accounts are granted upon the Company's approval.
2. Users may not transfer, lend, sell, or provide their account information as collateral to others. Users are responsible for any consequences arising from negligent management of their account information.
3. The Company may suspend or terminate accounts without prior notice if users violate these Terms or use the Service for illegal purposes.

Article 6 (Service Use Restrictions and Prohibited Activities)

Users must not engage in the following activities, and service use may be restricted for violations:

1. Identity theft and payment fraud
2. Acts that infringe on the Company's intellectual property rights or those of third parties
3. Transmitting large amounts of information or advertising content to disrupt the stable operation of the Service
4. Creating or distributing content containing obscene, violent, or other content contrary to public order and morals
5. Creating or uploading content that violates YouTube Community Guidelines

Article 7 (Intellectual Property Rights and Content)

1. Intellectual property rights to the Service itself provided by the Company belong to the Company.
2. Rights to outputs generated by users through the Service (plans, images, etc.) are subject to separate agreements between users and the Company or relevant AI copyright policies. Generally, users may freely use generated outputs for their business purposes (such as YouTube channel operation).
3. Users must ensure that generated content does not infringe on third-party copyrights, and users bear ultimate legal responsibility for such matters.

Article 8 (Disclaimer)

1. The Company does not guarantee the accuracy, completeness, or legality of AI-generated outputs. Due to the nature of AI models, unexpected outputs may be generated.
2. Users bear full responsibility for the final review and use of generated outputs. The Company shall not be liable for damages arising therefrom unless caused by willful misconduct or gross negligence.
3. The Company shall not be liable for data loss, revenue loss, opportunity loss, or other damages arising from service use unless caused by willful misconduct or gross negligence.
4. The Company shall not be liable for damages caused by policy changes or service discontinuation of external platforms (YouTube, Google, etc.).

Article 9 (Service Subscription and Payment)

1. The Service may be provided on a subscription basis or per-use payment basis, and payment shall be processed according to methods designated by the Company.
2. Subscription payments are automatically renewed according to the selected cycle unless explicitly cancelled by the user.

Article 10 (Refund Policy)

1. Full refunds are only available within 7 days of payment if the service has not been used at all. Under Article 17(2)(5) of the Electronic Commerce Act, withdrawal of subscription is restricted once digital content provision has commenced (e.g., credit usage, content generation).
2. No refunds are available after 7 days from payment or once service use has commenced. However, if you cancel your subscription, you can continue using the service until the end of your billing period.
3. If the service was completely unusable due to technical failures attributable to the Company, the Company may exceptionally process refunds after internal review.

Article 11 (Dispute Resolution and Jurisdiction)

1. In the event of a dispute between the Company and users, both parties shall first endeavor to resolve it amicably through mutual consultation.
2. If consultation is impossible or the dispute cannot be resolved through consultation, the court having jurisdiction over the Company's headquarters shall have exclusive jurisdiction in accordance with the Civil Procedure Act and other relevant laws.